Gojek, an on-demand mobile platform based in Indonesia, and ComfortDelGro, a Singapore-based taxi operator, are collaborating to explore solutions to some of the major problems facing the point-to-point transportation sector, including driver shortage.

The two businesses have agreed to work together extensively over the next two years in order to address the industry’s current driver shortage issue, and as part of that agreement, they will look into giving Gojek users access to ComfortDelGro taxis via the Gojek app.

They will also look into other potential areas of cooperation, such as resource sharing that will help both drivers and passengers. Along with support services like insurance, driver education, and vehicle maintenance, these include electric vehicle and ancillary revenue opportunities.

Chief Executive Officer of ComfortDelGro Private Mobility Group Jackson Chia saw the cooperative effort as a win-win situation for all parties involved and was enthusiastic about the opportunities it will bring to the industry as well as drivers and customers.

According to him, this joint effort represents a significant turning point for the point-to-point (P2P) industry as a whole as well as for ComfortDelGro and Gojek.

“Our drivers and customers are always at the heart of what we do.” By looking at how we can improve fulfillment rates, we are essentially improving driver welfare. Better fulfillment  Higher rates translate to higher earnings for drivers, which in turn will encourage vocational license holders to consider rejoining the P2P industry. It will then improve the level of service to commuters as having a bigger pool of drivers means less waiting time for them,” he added.

Lien Choong Luen, general manager of Gojek Singapore, said that combining their fleets with ComfortDelGro will help them better meet the rising demand for rides and increase the number of orders available to drivers, increasing their earning potential and at the same time decreasing passenger wait times.

“With more commuters on the roads, this is a win-win for all. Drivers are a critical element within Singapore’s transport infrastructure and I hope this announcement will encourage more driver-partners to consider joining or returning to our platform. Today marks the start of more exciting things to come, and we look forward to working closely with ComfortDelGro to further enhance Singapore’s point-to-point industry, creating a better mobility experience for all,” he added.

More information will reportedly be released in the upcoming months, according to the statement. 

With a fleet of about 34,000 buses, taxis, and rental cars, ComfortDelGro is one of the biggest land transportation companies in the world. Additionally, in Singapore and New Zealand, the company manages 177 km of light and heavy rail networks.

Singapore, Australia, the United Kingdom, New Zealand, China, Ireland, and Malaysia are among the seven nations where it conducts business internationally.

Gojek is the top on-demand platform in Southeast Asia and a forerunner of the multi-service ecosystem model, giving users access to a variety of services like logistics, food delivery, and transportation.

The business was founded on the idea that by connecting customers with the best manufacturers and service providers available on the market, technology can be used to eliminate the daily hassles of life.

Gojek, which launched in 2010 and now has operations in Vietnam and Singapore, has expanded to become the top on-demand platform in Indonesia.

There are currently 2.6 million driver partners on the Gojek platform, spread throughout the area. Gojek is a part of the GoTo Group, which also includes Tokopedia and GoTo Financial and is Indonesia’s largest digital ecosystem.

Sourced from Technode Global